Tpg can i get adsl2

TPG has six speed tiers for their NBN plans, and has a wide range of unlimited data options to make sure you never have to pay excess data charges again. Its two 5G Home Broadband plans run on a 5G network. All home wireless plans are available no lock-in, with free activation, and come with a home wireless broadband modem if you stay on the plan.

And if you're looking to combine all of your services under one provider, TPG also offers T4G sim-only mobile plans. TPG currently offers a higher than average typical evening speed compared to the rest of the market, coming second in best Internet provider rankings based on speed by the ACCC.

TPG also shines with its Fibre to the Building plans, which are on offer for customers fortunate enough to have this connection. These plans offer great speeds at low prices. Overall, TPG is a little on the expensive side for the quality of service it offers, but it remains competitive among telecommunications providers. The bottom line: TPG may not have a lot to differentiate itself from other providers, but still offers a solid set of fixed-line broadband plans.

If you don't have a fixed-line connection running to your house, TPG has a huge number of fixed wireless plans that come with or without calls. The cheaper plan comes with a pay-as-you-go phone service while the top-tier plan includes unlimited local, national and mobile calls plus unlimited international calls to 11 countries and minutes of monthly talk time to India. Keep in mind that fixed wireless NBN is not the same as mobile broadband, which uses the same 3G, 4G and 5G networks as your mobile phone to get you connected to the Internet.

TPG does not yet offer any mobile broadband plans. Looking for mobile broadband? Check out our search engine here. Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Can't decide between TPG and iiNet? We've compared the two over a range of categories to find out which provider is better.

TPG's Internet plans are advertised as having fast speeds, but is it living up to its promise? Check your TPG speed here. Find out which plan is best for you. Here's everything you need to know to choose the right one for you. Has TPG installed super-fast fibre to the building in your apartment block? Check out our helpful guide today.

Click here to cancel reply. As for international calls, there are also plans where this is available. Though the countries supported does not include Turkey and New Zealand. Hope this helps! I have been with tpg for over 10 years.

I am moving and will no longer have a phone line for 8 months. How can I get internet without a phone line. If you do not require a fixed-line but still wants to have an internet connection, you may opt for a mobile broadband plan. You can use our comparison table and search filters to help narrow down your options. You may compare your options based on the price, data, speed, and contract length please see the image below for the guide. If you have questions about installation, you can directly contact the provider anytime.

Please note that a domain name hosting and redirecting fee may apply if you wish to use this free Web space as your website. We have been with our current ISP Westnet for over 10 years so would ideally like to retain the same email address it is on so many things.

Can we still keep this email address given Westnet now fall under TPG? Unfortunately, you will have to remain a Westnet customer in some form to retain your email address. You can sign up to a cheap service through Westnet and essentially pay to keep your email address, but I would recommend contacting Westnet support for advice on the best option Optional, only if you want us to follow up with you. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.

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While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. You should consider whether the products or services featured on our site are appropriate for your needs. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan.

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You will have 12 billing periods per year unless we agree otherwise. Each billing run corresponds to a billing period. These policies may change from time to time without notice to you. Under these policies you must: be at least 18 years of age; be capable of entering into a legal contract; be alive; not be insolvent or bankrupt or subject to any proceedings to make you insolvent or bankrupt; where you are in a partnership, the partnership must not have been dissolved; where you are a company neither you nor any of your assets may have been assumed under the terms of a debt security instrument or under court order or otherwise appointed.

Our customer care policies are updated from time to time and are available on our website or by contacting us. The due date is not less than 14 days after the tax invoice date. Our website and plan brochures will detail which services we have designated as enhanced services.

Premium Service phone numbers usually begin with or an international prefi x, whilst SMS numbers usually begin with 18 or Information on our services is available on our website. Customer Service is your main point of contact within TPG whether you wish to discuss an issue regarding your account or you want information about our services. If you are not satisfi ed with the way in which the Customer Service staff is dealing with your issue, you can request to be escalated to a Supervisor.

We aim to respond to all written correspondence within one working day. TPG believes that its internal resolution process is the most eff ective and quickest way to resolve complaints. However If you are not satisfi ed with our handling of your issue and you have escalated this within TPG , you may seek further assistance from external avenues of recourse in your state or territory.

Summary of fi nancial hardship policy Financial Hardship is a term used to describe a situation where a person is unable to meet their fi nancial commitments due to one or more factors contributing to their fi nancial position. Common contributing factors include: 1.

Loss of employment of you or a family member 2. Illness, including physical incapacity, hospitalization, or mental illness of you or a family member 3. Family breakdown 4. A death in the family 5. Other factors resulting in an unforeseen change in your capacity to meet their payment obligations, whether through a reduction in income or through an increase in non-discretionary expenditure. If you are having a problem paying your bill, or you wish to discuss options to minimize your bill, call us today on 13 14 The earlier you contact us, the better.

Discussing your concerns gives us the opportunity to help you manage your bills. If you do require time to pay an outstanding amount, agreeing to a payment plan and sticking to it can help prevent disconnection or restriction of your service. Disconnection of your service is used only as a last resort, and we will endeavour to work with you to ensure this does not happen. To assist us in establishing the level of support you require, dependent on your individual circumstance, we may request supporting evidence, including, but not limited to: 1.

There are also a range of other fi nancial support services available such as free fi nancial counseling services off ered in each state and territory in Australia. Examples include: 1. Call barring 2. Reconnection of a service with restricted access 3. Plan change 4. Cancel any content subscription or premium services e.

The Standard Terms and Conditions apply to this service. The actual speeds for the service can vary substantially due to many factors. You must have a qualifi ed copper pair at the service delivery address for the ADSL. We do not guarantee provision of broadband to every applicant.

Our broadband business plans are available only to customers who provide a valid ABN on application. We do not permit back channelling. We reserve the right to charge you for any incoming or outgoing traffi c if this is breached at 20 cents per MB. It does not include the right to use the connection for multiple sites. The upstream supplier of TPG Broadband Off -Net Service controls elements of the Service and stipulates that it will not accept a fault unless any speeds obtained by the customer are worse than the acceptable speeds listed below: ADSL Line transmission Rate 1.

We accept no liability for interruptions to your ADSL service or for any resulting damage or loss suff ered by you or any third party. TPG is responsible for delivering the service to the network boundary point at your premises. You are responsible for all cabling and wiring within your premises. Where cabling does not exist or you have a fault with the wiring in your premises, you must arrange for your own contractor to rectify this.

We reserve the right to perform maintenance work from time to time, which may temporarily interrupt your access to the service. Where possible, we will perform this work during non-peak times. You must not direct inquiries to third party service providers, includingTelstra.

We will invoice you for costs incurred by us if you engage a third party for assistance with your service. You warrant that you are the legal renter of the telephone line or authorised by the legal renter to consent to the installation of the service.

There may be a minor disruption to the nominated standard telephone service during installation. Such issues are outside of our control.

If there are issues, you must give us the opportunity fully to investigate the reasons for such rejections before terminating the contract. We will not reimburse you for access or performance problems caused by equipment which is not supplied by us or if the warranty is expired. Installation of any required central splitter hardware is at your expense. You should contact an Austel approved technician or Telstra to install the central splitter. For further information contact TPG sales contact details are available online at www.

We will only deliver ordered equipment to the contact address supplied by you in your application for service. In a situation where you are not available to receive delivered equipment and the equipment is returned to us, the cost of the return will be borne by you.

You may redeem only one item of equipment which is part of an Equipment special off er, and the off er must be claimed during the application, or in writing within 30 days of the application. If you provide us with incorrect registration details which result in the service being installed on the wrong phone line, the set-up charges will be paid again to re-install the broadband service.

You must provide the correct service details in writing to us before re-installation will proceed. These charges will be refunded if transpositioning fails but, if successfully completed, we will bill you for any equipment ordered and related delivery charges. The Minimum Contract Period is the minimum period during which you must acquire the service. The Minimum Contract Period commences when the service is activated on your telephone line.

If, during the Minimum Contract Period, you cancel the service or we cancel the service because of your default, you must pay an early termination charge. The Minimum Contract Period varies from plan to plan, and will be advised to you during your application for the service.

Subscription charges for ADSL broadband plans are billed in advance. Subscription fees are charged monthly, quarterly or another subscription period agreed as part of your application for the service. If no specifi c period is nominated, the subscription period is monthly.

With some broadband plans your download speed is throttled slowed to a specifi ed speed once the monthly download quota is exceeded until the start of the next billing month. With plans which consist of peak and off peak download quota, the download speed is throttled slowed to a specifi ed speed for the period in which the download quota has been exceeded peak or off peak until the start of the next billing month.

With some broadband plans you are charged for all downloads in excess of a specifi ed monthly download quota, at a rate specifi ed in the application, or if no rate is specifi ed, at the rate of 15 cents per megabyte. Usage charges incurred within a billing month are charged at the end of that billing month. We recommend that you monitor your usage regularly.

TPG does not provide usage records for unlimited broadband plans which are not throttled after a specifi ed download limit is reached. GST of the payment amount when we debit the card. Plans which incur download charges can only be paid by credit card. Payment of invoices is required within 30 days of date of invoice. If payment is not made within this time, account suspension will be enforced. Payment method will be moved from invoice to automatic Credit Card or Direct Debit deduction in the cases where a plan change, relocation, reconnection or reactivation of internet service is required by retail customers without ABN.

GST per invoice generated and posted for retail customers without ABN who have invoice as payment method. We will charge the relevant fees specifi ed online at www. We not liable for any interruption your service while a change is being processed and implemented.

You may contact Customer Service on 13 14 23 for an estimate of how long the service may be disrupted due to a specifi c change but such estimates are not guarantees about the period of time. We will not reimburse subscription charges incurred while a change to your service is being processed or implemented, and will not be liable for any loss or damages associated with disruption of the service while the change is being implemented.

If your broadband service is terminated automatically, you must inform us. If, at the same time, you change your broadband plan, you will begin a new Minimum Contract Period as specifi ed for that plan. You must pay for charges for the Service up to the end of the notice period. Any dialup usage incurred by you on the Broadband Value plan will be deducted from your MB monthly download limit. Dialup usage is calculated in one-minute increments and charging is rounded to the nearest cent.

A minimum access charge of 11 cents including GST per session applies. EMAIL Virus fi ltering is performed on all email passing in or out of our email servers, and will not be disabled on individual accounts. Email messages detected with a virus are rejected immediately with details of the virus. You will not receive separate notifi cation for each infected message which is rejected, but will be emailed a fortnightly summary of prevented viruses.

If you persistently send virus emails, or have virus infected emails sent from your network, you will be notifi ed daily via email. Failure to fi x the virus infected computer will result in a temporary block of all email services for you and your network. SPAM or Junk email fi ltering is performed on a per email account basis. The account holder is able to select the appropriate fi ltration level, or disable this service.

Email detected and prevented from delivery can be viewed via a website. Sender address verifi cation is performed on all incoming emails. This is enabled by default, but can be disabled on a per email address basis. We do not guarantee faultless storage of emails, and will not be liable for any damage or loss, including loss of time, resulting from storage faults. Emails are only temporarily stored online. Email plans off er spam fi ltering and virus protection facilities. These features are to help you protect themselves against unwanted viruses and junk email.

TPG does guarantee protection against spam or viruses and recommends that you make use of other available protections such as anti virus software and fi rewalls. We recommend that you use email client software i. We do not guarantee access to the churn process, and will not be liable if the ADSL transfer application is rejected. You will pay for all charges associated with the transfer. After a transfer, you may not be able to receive certain benefi ts you currently receive from your DSL supplier e.

You authorise us to act on your behalf to transfer your ADSL service. Your ADSL service will remain active with your current Internet provider until the transfer takes place.

You may experience an outage in your ADSL service of up to 4 hours whilst the transfer takes place. For technical support for internet and home phone, the operating hours are 8am to midnight on weekdays, 9am to 9pm on weekends and the same for any public holidays.

There is also the TPG Mobile app that lets you manage your account and access customer support. The website also has a range of help topics and community support. However, a range of smaller providers across all broadband sectors are giving TPG a run for its money. Overall, TPG compares well to the following leading providers:. TPG is generally quite popular with customers and is a safe bet for many newcomers wanting fairly solid value.

However, with a little digging you can find smaller providers offering more data in a lot of cases for the same price, or cheaper.

With its focus on winning customers through low prices and easy to understand plans, TPG has worked wonders for many years, and will no doubt continue to do so in the future. TPG is a safe choice. However, you could potentially find better deals with a bit of hunting around. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry.

In , TPG was recognised as the second largest internet service provider in Australia. You may remember the television ads, but what more do you need to know about TPG? Billing periods usually range from 28 to 31 days, but can vary - contact the provider for the billing period costs and inclusions. By clicking on a brand, ' go to site ', ' shop online ', ' get quotes now ', or ' see offer ' button, you will leave Canstar Blue and be taken to our referral partner to compare.

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