How long does yodel delivery take

The reason for this is that Yodel will only hold packages for up to ten calendar days. If you do not pick up your parcel during this time, then Yodel will ship your item back to the sender. While Yodel will not hold parcels longer than ten days, they will provide two additional reminders to your phone. So, even if you have missed the first notification, you should still expect some more prompts so do not be bothered.

However, depending on these notifications can be a risk and it is still possible that you miss it. Be sure to still use our Package Tracker to make sure that Yodel does not ship back your parcel. This will depend on the delivery option that you have chosen. Some Yodel parcels do not require any delivery, so their drivers will attempt to leave them in a safe space.

However, if your item has been shipped with proof of delivery as signature, then your parcel will have to be signed for. If you are in when your Yodel driver arrives, then you will have to sign for the parcel directly. This will act as evidence that the parcel has been delivered in good condition. However, if you are not home when Yodel tries to deliver your parcel, they may also leave it with a neighbor, who will have to sign for it themselves.

In some cases, Yodel will not be able to deliver your parcel to you or your neighbor. This can cause a panic if you were expecting an important parcel that never came. In these instances, a calling card should have been left in your post box by Yodel. This should allow you to call them for redelivery. Even if you do not place a call, they will still attempt to redeliver your item the next day. This will allow you to see exactly where your parcel is at any time. This should help reduce the well-known anxiety of waiting for a parcel to arrive or the fear of it being lost.

As with any operation this size we very occasionally face challenges with individual deliveries and work with the retailer and shopper to resolve any issues as swiftly as possible. Yodel does not tolerate poor service and investigates all complaints. We understand how disappointing it can be when things don't go to plan and where we are at fault, we apologise and take appropriate and robust action to prevent any repetition of the issue. Since March this year, Yodel has undergone enormous change, restructuring the organisation and listening to shoppers and retailers to enable us to develop new services to keep up with consumer demands.

We have removed the cost of consumer calls to our contact centre, launched a customer service feed on social media and introduced online chat and improved online tracking. We are also offering retailers proactive SMS and email delivery updates to their shoppers as standard and rolling out new tracking technology which allows us to pinpoint the exact geographic location of each parcel every time it is scanned, thereby aidfng investigation into delivery queries.

We are committed to training our workforce and in plan to launch our new driver's academy programme, with the aim of ensuring customer experience and service standards. We work with a variety of carriers to deliver the many millions of orders that we dispatch on a weekly basis. At the same time, with excellent customer service, and with technological tools, to improve the tracking of shipments. Keep reading, we will tell you more about it below. As we have mentioned, Yodel has the necessary technologies so its customers can know the location of their packages in real-time, with the Yodel direct tracking.

So if you have a package that you want to track, you only need the number provided by the company or the delivery zip code. Now, you must enter the official page of the company, in the "Track" section, and immediately two search bars will appear. In one, you can put the Yodel tracking number, and in the other the delivery postal code.

Then select the "Track" option, and in a few seconds, you will see the information of the Yodel direct tracking you need.

You can also use a universal tracking tool like Ship24 to easily track your Yodel package. Now, if you do not have a Yodel tracking number, below the search bars, you will find options to get the tracking of your package.

You will see that you can get that information in your email or through a text message. That is right, Yodel live tracking is in real-time, so you can know the current status of your package, from start to finish, in a very simple way.

So you do not have to worry about the location of your shipment. The Yodel tracking number of your package will appear as a serial of eight consecutive numbers. You can identify it on the receipt of your shipment since it has a barcode underneath, which you can also scan to identify your receipt. So do not worry, because as soon as you see it, you will realize that it is your Yodel direct tracking number.

Yes, one of the advantages of Yodel is that they are quite considerate so that you have the information of your package at all times and through all means. Therefore, the company has a very efficient automated text messaging system.

This means that your shipping information will be sent via SMS to your cell phone. See Delivery Instructions.

Can I change delivery address? We cannot change addresses on labels which are already in transit. See How can I cancel my label and get a refund? If a parcel cannot be delivered to a home address, and there is no safe place or willing neighbour to accept the item then the parcel will be returned to the local depot and a card will be left to advise of this.

The card has contact details printed on it and the recipient can arrange redelivery using the reference on this card. If neither is possible we will return the item to the sender. Please try again in a few minutes or contact us via our online contact form and a member of the team will get back to you in the next 24hrs.